Are you seeking emergency rental/utility assistance?


The Financial Assistance Program generally serves households with an employment history that meet specific policy eligibility criteria. Applicants must be residents of Jefferson County. Financial assistance must be used for rent, mortgage, deposits, and utility payments. Households may only apply for assistance once in a 12 month period. The financial assistance is distributed through the Neighborhood Place sites. Refer callers to the Neighborhood Place site closest to their home address.
See the following link for an online tool that provides the neighborhood place site for any Louisville address:


Area served: Jefferson County, KY
Eligibility: Household must have earned income within previous 6 months, be willing to participate in case management, and meet other eligibility criteria.
Documentation required: Picture ID, Social Security cards for all members of household, proof of income, ask for additional requirements when calling.
Service hours: Mon - Fri 8:30am - 4:30pm
Languages: Language is NOT a barrier to accessing services.
Referral procedure: To find your nearest Neighborhood Place, please click here.
Services: Mortgage Payment Assistance, Rent Payment Assistance, Rental Deposit Assistance, Utility Service Payment Assistance
Site hours: Monday - Friday 8:00 am - 5:00 pm
Service Category: