Property Maintenance

The Department of Codes & Regulations Property Maintenance Division has a long history of involvement helping maintain Louisville's diverse neighborhoods. We are proud that over the years, our goals have remained consistent: To help prevent the deterioration of our neighborhoods by improving property maintenance and use and to maintain the highest safety and sanitation standards for the many residential and non-residential properties in our community.  

The Property Maintenance Code:

  • Establishes a minimum maintenance standards for such elements as basic equipment, light, ventilation, heating, sanitation and fire safety.
  • Fixes responsibility among owners and occupants for following the code.
  • Regulates the use of existing structures and premises.
  • Provides for administration, enforcement and penalties.

Map Property Maintenance Issues in Louisville

About the Data

The view of the property maintenance cases on the map show currently open cases in Louisville. Detailed information, including the case type, location, date and more can be found by clicking on the map icons for each case, or by scrolling down to see the information in a list. If you have questions about the data, contact us.

Property Code Information

Search properties for violations:

Property Maintenance Division is committed to enforcing the Metro's Property Maintenance, Nuisance and Zoning Codes, which delineates the minimum health, safety and land use standards for all properties. We also help enforce the "Smoke Detector" section of the Fire Prevention Code. Fair but vigorous enforcement of these codes is one of the best ways to ensure that all properties within Louisville Metro are safe, sound and sanitary. However, it's a job that can't be done without your help.

We all want to make our community better, safer and a healthier place to live and work. With your help, we can build a partnership of pride and concern for our community.

Submit a concern about a property:

  • Our 311 online porting tool is currently offline and will be replace with a new system on June 19, 2019. 

Vacant & Abandoned Properties

Unsolicited Materials
To submit a complaint about Unsolicited Materials delivered illegally to your home or business you must download the complaint from and submit it to the Department of Codes and Regulations. The submission instructions are on the form. To download the complaint form in PDF format click here.   Read the entire ordinance here.


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Notice: The Metro311 Service Request Portal and the 311 mobile app will be offline from Wednesday, June 12 at 7 p.m. until Tuesday, June 18 at 8 p.m. as we prepare to launch our new and improved business & 311 portals. After June 18, there will be a new mobile app for reporting issues to 311. The link to download the app will be available on the Metro311 website. We appreciate your patience during our transition. During our outage period you can reach us by calling 311, emailing us or by chatting with us. Learn more now.

Report Something to Us!

  • Call MetroCall at 311 or (502) 574-5000
  • Email MetroCall
  • Live Chat - Look for our Live Chat tool in the bottom right corner of our site and chat with MetroCall.