Codes & Regulations Tools

Customer Service Search Portal

• Search Property Maintenance Cases
• Search ABC Licenses
• Search PVA Reports
• Search Vacant Properties

Reporting Something!

There are 4 ways to get started when you want to report something to Louisville Metro:

1. Set up an account  - This will allow you to login in the future to report something to us and to see a history of your reports.
2. Login to your existing account
3. Download our mobile app and report an issue on your phone!
4. Or just choose to report something to us anonymously for these categories:

• Animals, Insects
• Building & Construction
• Business Concerns
• Drainage & Flooding
• Garbage & Recycling
• Other Metro Issues
• Other MSD Issues
• Parks & Trails
• Property Maintenance
• Sewer Related Issues
• Street & Sidewalk