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Reporting Something!

There are 4 ways to get started when you want to report something to Louisville Metro:

  1. Set up an account  - This will allow you to login in the future to report something to us and to see a history of your reports.
  2. Login to your existing account
  3. Download our mobile app and report an issue on your phone!
  4. Or just choose to report something to us anonymously for these categories:
  • Animals, Insects
  • Building & Construction
  • Business Concerns
  • Drainage & Flooding
  • Garbage & Recycling
  • Other Metro Issues
  • Other MSD Issues
  • Parks & Trails
  • Property Maintenance
  • Sewer Related Issues
  • Street & Sidewalk

Enter your address and MyLouisville will find nearby city services in the following categories:

  • Garbage Icon Solid Waste Services
  • Police Badge Icon Emergency Services
  • Political Info Icon Political Info
  • House Icon General Location Info

Find your garbage, recycling, yard waste collection days. Schedule a Large Item Pickup appointment and sign up for street sweeping alerts!

Use the Metro311 Online Portal,
our 311 mobile app or email to report something to us!

Call Metro311 at 311 or (502) 574-5000

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