About Us


Welcome to Codes and Regulations


To promote and provide quality and responsive code enforcement activities to ensure the public health, safety and welfare of all citizens and visitors of our community.

Contact Us

The Department of Codes & Regulations is located at 444 S. 5th Street, between Muhammad Ali Blvd and Liberty Street. The 444 building is the first building on the left after you cross Muhammad Ali Blvd, next to Founders Square park.

Driving Directions

Find your way.

Submit a Concern

Help us keep our community safe and clean!!!

Obtain a Payoff by Email:  accounts.receivable@louisvilleky.gov


Divisions in the Department of Codes & Regulations

Specialty Licenses and Enforcement (ABC)

License and Permits

Property Maintenance Enforcement 


Vacant Lots Abatement

Vacant Lots 

Enter your address and MyLouisville will find nearby city services in the following categories…

  • Sanitation Services
  • Emergency Services
  • Political Info
  • General Location Info

Find your garbage, recycling, yard waste and junk set-out dates. Sign up for junk set out and street sweeping reminders by email and text!

Report Something to Us!

MetroCall 311 is now Metro311.  And we have some exciting changes coming soon too!  Learn more now.
Login icon   Login to your account to report something to us
Login anonymously   Login anonymously to report something to us
To look up your service request number, sign in anonymously.
  • Call MetroCall at 311 or (502) 574-5000
  • Email MetroCall
  • Live Chat - Look for our Live Chat tool in the bottom right corner of our site and chat with MetroCall.