Supported Systems

These resources are guides to Louisville Metro enterprise application status, knowledgebases and documentation. 

Civic Innovation and Technology (CIT) has selected preferred providers and products as part of the standard service offerings. These were selected because they offer the most cost effective service to meet the business need. CIT staff has been trained to assist with implementing and supporting these services for Metro Government.

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Accela - Louisville Metro's business, permitting, and enforcement system. View a growing collection of resources including, current application status, on-boarding instructions, links, documentation and more. 


Enter your address and MyLouisville will find nearby city services in the following categories:

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Find your garbage, recycling, yard waste and large-item set-out dates. Sign up for large-item set out and street sweeping reminders by email and text!

The new Metro311 Reporting System and our new 311 mobile app is live!

Report Something to Us!

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Call MetroCall at 311 or (502) 574-5000

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