Subscribe, Follow & Stay Informed

Metro Government E-Newsletters

Sign up for e-newsletters, event announcements, crime trends and much more by email or text. We now have over 150 topics to stay informed. 
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Junk and Street Sweeping Reminders
If Metro Government handles your sanitation services, 
you can now sign up to be notified of your junk set out dates and upcoming street sweeping by email and text!

Manage your subscriptions and unsubscribe

Louisville Emergency Notification System (LENSAlert)

Get updates by email or text when there are severe weather warnings or emergency notifications in our community.

Facebook, Twitter, Youtube...

We now have over 90 social media channels, including Facebook, Twitter, YouTube, Instagram, Flickr and Pinterest!

Enter your address and MyLouisville will find nearby city services in the following categories…

  • Sanitation Services
  • Emergency Services
  • Political Info
  • General Location Info

Find your garbage, recycling, yard waste and junk set-out dates. Sign up for junk set out and street sweeping reminders by email and text!

Note: The Metro311 online reporting website will be offline on Saturday, December 8, 2018 from 7 a.m. until 5 p.m.

Report Something to Us!

MetroCall 311 is now Metro311.  And we have some exciting changes coming soon too!  Learn more now.
 
Login icon   Login to your account to report something to us
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To look up your service request number, sign in anonymously.
   
  • Call MetroCall at 311 or (502) 574-5000
  • Email MetroCall
  • Live Chat - Look for our Live Chat tool in the bottom right corner of our site and chat with MetroCall.