Pet Resources

Last year, more than 1,900 pets were surrendered to LMAS for a variety of reasons, from behavioral issues to lack of funds for medical care and food. LMAS strives to increase pet retention so that less pets become homeless shelter animals. If you are considering surrenduring your pet, please explore your options first. There are a number of community pet resources that could help you keep your pet!

Louisville Metro Animal Services will accept owner-surrendered pets by appointment only. Any animal determined by LMAS to be stray, sick, injured or aggressive will be accepted immediately, without an appointment. This process, called managed intake, is an effort to better serve the public and its pets, and reduce the LMAS euthanasia numbers by ensuring there's always space for incoming homeless pets.

Surrendering your pet to an overcrowded shelter could result in a negative outcome for your pet or another pet in the shelter, so please exhaust all options before making the decision to do so. Understand that there are a lot of animals in our community that may need our help more than your own animal.  Please explore community pet resources before surrendering your pet. 

 

Behavioral Issues 

  • Kentucky Humane Society's Free Pet Help Line

                    Offers free, over-the-phone behavioral advice and referrals

                    Email: kyhumane.org/help

                    Website: helpline@kyhumane.org

                    (502) 509-4PET [4738]

 

  • Saving Sunny Pet Behavior Assistance 

Offers over-the-phone behavior advice and referrals 

Website: www.savingsunnyinc.org/

Email: behavior@savingsunny.org

 

  • ASPCA Website

Suggestions, tips, and tricks for training and for troubleshooting behavior issues in pets 

www.aspca.org/pet-care/cat-care/common-cat-behavior-issues

www.aspca.org/pet-care/dog-care/common-dog-behavior-issues

 

Medical Assistance 

  • KHS Healthy Pets Program

                    KHS S.N.I.P. Clinic

                    Offers low-cost vaccines, flea/tick/heartworm preventatives 

                    Saturdays 10 a.m.-4 p.m., no appointment needed

                    2445 Crittenden Drive, Louisville 

                   Website: kyhumane.org/snip

                    Email: snip@kyhumane.org

                    (502) 636-FIX1 [3491]

 

  • Community Cat Help

Provides referrals for community cats with illness or injuries

Alley Cat Advocates

Website: alleycatadvocates.org

Email: contactus@alleycatadvocates.org

(502) 634-8777

 

  • Spay/Neuter Help

Discounted spay/neuter surgeries; free spay/neuter for Pit Bulls

KHS S.N.I.P Clinic

Website: kyhumane.org/snip

Email: snip@kyhumane.org

(502) 636-3491

 

  • Louisville Metro Animal Services

Offers referrals to pets at risk of being surrendered to LMAS

(502) 574-5546

 

  • KHS Free Pet Help Line

Offers referrals to local veterinary clinics 

Website: kyhumane.org/help

Email: helpline@kyhumane.org

(502) 509-4738

 

Pet Food Assistance 

  • No Kill Louisville Pet Food Bank

                    First and third Saturdays of the month, appointment only 

                    3135 Commerce Center Place, 40211 

                    Website: nokill-louisville.com

                    Email: petfoodbank@nokill-louisville.com

                    (502) 536-8738

 

  • Church of the Advent Pet Food Bank

                    Third Saturday of the month, 9-11 a.m. 

                    901 Baxter Ave. 40204

                    (505) 451-6066

 

  • My Dog Eats First 

                    Provides assistance to the homeless and needy 

                   Website:  mydogeatsfirst.org

                    Email: info@mydogeatsfirst.com

                    (502) 694-2746

 

Other Resources

  • Pet Friendly Apartment Guide

                    kyhumane.org/resources

                    (502) 509-4PET [4738]

 

  • Pet Friendly Rental Guide

                    zumper.com/houses-for-rent/louisville-ky/pet-friendly

 

  • Saving Sunny 

Their monthly Community Dog Resource Center (CDRC) offers pet food, medications, spay/neuter vouchers and transportation, and in-home behavior assistance as an alternative to surrenduring your pet. 

*Opens at 11am and stays open until supplies are gone

640 N 27th St., Portland Neighborhood 

 

                    Website: Savingsunny.org

 

  • Shamrock Pet Foundation 

Provides programs such as spay/neuter, public education and adoption events

                    Website: shamrockpets.com

                    (502) 585-3220

 

  • Woodstock Animal Foundation 

                   Finds new homes for surrendered pets 

                   Website: woodstockanimalfoundation.org 

 

Find Pet friendly housing in your area

 

If after considerable effort, you’ve been unsuccessful in re-homing your pet, you can arrange to surrender your pet to Louisville Metro Animal Services by filling-out and submitting a Pet History form at the LMAS Animal Care Center, located at 3705 Manslick Rd., during business hours. You can also fill-out and a submit a Pet History form online. Click on the link below that applies to you.

Click here for the Dog Pet History Form
Click here for the Cat Pet History Form
Click here for the Non-Cat/Dog Pet History Form

Once LMAS has reviewed the pet history form, a staff member will contact the pet owner to set an appointment when space is available. Owners who surrender their pets will be charged a $25 impoundment fee to help cover the cost of care for their pet. Receiving hours for stray, sick, injured or aggressive animals are from Noon to 6 p.m., Monday through Friday, and 11 a.m. to 2 p.m. Saturday. The LMAS Animal Care Center is closed Sundays. 

Enter your address and MyLouisville will find nearby city services in the following categories…

  • Sanitation Services
  • Emergency Services
  • Political Info
  • General Location Info

Find your garbage, recycling, yard waste and junk set-out dates. Sign up for junk set out and street sweeping reminders by email and text!

Report Something to Us!

MetroCall 311 is now Metro311.  And we have some exciting changes coming soon too!  Learn more now.
 
Login icon   Login to your account to report something to us
Login anonymously   Login anonymously to report something to us
To look up your service request number, sign in anonymously.
   
  • Call MetroCall at 311 or (502) 574-5000
  • Email MetroCall
  • Live Chat - Look for our Live Chat tool in the bottom right corner of our site and chat with MetroCall.