Assistance screening

Take our assistance screening

This assessment includes education, job training, financial empowerment, and financial assistance programs. 
Affordable housing being built

Learn More About Develop Louisville

Please call our office: Advanced Planning (574-4140), Brightside (574-2613), Housing & Community Development (574-5850), Planning & Design (574-6230), Sustainability (574-6285), Vacant & Public Property Administration (574-4016)
Online pre-application

Apply today for our Lead Safe Louisville program

Lead Safe Louisville eliminates lead hazards that exist in owner-occupied and rental units especially those in which children under six years of age reside. Houses and apartments built before 1978 are most likely to have lead-based paint which can create a hazard to its inhabitants.

Social Services Toolbox

Enter your address and MyLouisville will find nearby city services in the following categories…

  • Sanitation Services
  • Emergency Services
  • Political Info
  • General Location Info

Find your garbage, recycling, yard waste and junk set-out dates. Sign up for junk set out and street sweeping reminders by email and text!

Notice: The Metro311 Service Request Portal and the 311 mobile app will be offline from Wednesday, June 12 at 7 p.m. until Tuesday, June 18 at 8 p.m. as we prepare to launch our new and improved business & 311 portals. After June 18, there will be a new mobile app for reporting issues to 311. The link to download the app will be available on the Metro311 website. We appreciate your patience during our transition. During our outage period you can reach us by calling 311, emailing us or by chatting with us. Learn more now.

Report Something to Us!

  • Call MetroCall at 311 or (502) 574-5000
  • Email MetroCall
  • Live Chat - Look for our Live Chat tool in the bottom right corner of our site and chat with MetroCall.