Assistance screening

Take our assistance screening

This assessment includes education, job training, financial empowerment, and financial assistance programs. 
Affordable housing being built

Learn More About Develop Louisville

Please call our office: Advanced Planning (574-4140), Brightside (574-2613), Housing & Community Development (574-5850), Planning & Design (574-6230), Sustainability (574-6285), Vacant & Public Property Administration (574-4016)
Online pre-application

Complete Our Pre-Application for Home Repair Programs

Complete our new online pre-application. Learn what type of housing assistance you and your family may qualify for.

Social Services Toolbox

Enter your address and MyLouisville will find nearby city services in the following categories…

  • Sanitation Services
  • Emergency Services
  • Political Info
  • General Location Info

Find your garbage, recycling, yard waste and junk set-out dates. Sign up for junk set out and street sweeping reminders by email and text!

Note: The Metro311 online reporting website will be offline on Saturday, December 8, 2018 from 7 a.m. until 5 p.m.

Report Something to Us!

MetroCall 311 is now Metro311.  And we have some exciting changes coming soon too!  Learn more now.
 
Login icon   Login to your account to report something to us
Login anonymously   Login anonymously to report something to us
To look up your service request number, sign in anonymously.
   
  • Call MetroCall at 311 or (502) 574-5000
  • Email MetroCall
  • Live Chat - Look for our Live Chat tool in the bottom right corner of our site and chat with MetroCall.