Bird Scooters

Find-and-ride dockless vehicles rules

Dockless vehicles--bicycles and power assisted scooters that can be checked out from a fleet without human assistance or going to a docking station--have arrived in Louisville. Here are some rules and recommendations for riders and fleet operators.

Contractors: Keep Your Licenses Up to Date!

Click to find out more about licensing requirements and continuing education opportunities. 

Check out our Resources page for more information on your commercial or residential project

Our Resources page contains a variety of checklists and guides to help you get your construction project started. 

Permits, Applications & Licenses Toolbox

Enter your address and MyLouisville will find nearby city services in the following categories…

  • Sanitation Services
  • Emergency Services
  • Political Info
  • General Location Info

Find your garbage, recycling, yard waste and junk set-out dates. Sign up for junk set out and street sweeping reminders by email and text!

Notice: The Metro311 Service Request Portal and the 311 mobile app will be offline from Wednesday, June 12 at 7 p.m. until Tuesday, June 18 at 8 p.m. as we prepare to launch our new and improved business & 311 portals. After June 18, there will be a new mobile app for reporting issues to 311. The link to download the app will be available on the Metro311 website. We appreciate your patience during our transition. During our outage period you can reach us by calling 311, emailing us or by chatting with us. Learn more now.

Report Something to Us!

  • Call MetroCall at 311 or (502) 574-5000
  • Email MetroCall
  • Live Chat - Look for our Live Chat tool in the bottom right corner of our site and chat with MetroCall.