Search for Permits!

Use this feature to search for permits by address or a range of addresses. You can also search for Certificate of Occupancy, licenses and property maintenance violations.

Learn more about Move Louisville, the city's 20 year transportation plan

Move Louisville is a long-range strategic multi-modal transportation plan that will focus on creating greater mobility between the places where people live, work, shop and enjoy leisure time in Louisville. 
Department Announcements

Department News, CEU Opportunities and More to Stay Informed

The Department Announcements contains department news, continuing education opportunities and other relevant information.

City Planning & Zoning Toolbox

Enter your address and MyLouisville will find nearby city services in the following categories…

  • Sanitation Services
  • Emergency Services
  • Political Info
  • General Location Info

Find your garbage, recycling, yard waste and junk set-out dates. Sign up for junk set out and street sweeping reminders by email and text!

Notice: The Metro311 Service Request Portal and the 311 mobile app will be offline from Wednesday, June 12 at 7 p.m. until Tuesday, June 18 at 8 p.m. as we prepare to launch our new and improved business & 311 portals. After June 18, there will be a new mobile app for reporting issues to 311. The link to download the app will be available on the Metro311 website. We appreciate your patience during our transition. During our outage period you can reach us by calling 311, emailing us or by chatting with us. Learn more now.

Report Something to Us!

  • Call MetroCall at 311 or (502) 574-5000
  • Email MetroCall
  • Live Chat - Look for our Live Chat tool in the bottom right corner of our site and chat with MetroCall.