About Facilities

Facilities and Project Management:

Mission: To provide excellent customer service while maintaining the architectural integrity of
Metro assets.
Overview:
• Provide oversight of 89 Metro Properties including 2.6 million square feet of building space.
• Provide general maintenance and custodial services for Metro properties.
• Track and analyze energy usage of Metro properties.
• Provide security guards and coordinate security access systems.
• Manage Metro mail services.
• Maintain landscape at assigned facilities and green spaces.
• Provide snow removal services for portfolio properties.
• Manage space planning and relocation services for Metro departments.
• Oversee the professional management and architectural quality of building projects
throughout Metro Government.
• Manage real estate leases whereby Metro is both the tenant and landlord. This includes
negotiation services for Metro agencies; site evaluation services for relocations, and day-to-
day property management operations.
• Ensure compliance with Federal, State, and Local environmental, health and safety as well as
fire and life safety law and regulations.

Enter your address and MyLouisville will find nearby city services in the following categories…

  • Sanitation Services
  • Emergency Services
  • Political Info
  • General Location Info

Find your garbage, recycling, yard waste and junk set-out dates. Sign up for junk set out and street sweeping reminders by email and text!

Note: The Metro311 online reporting website will be offline on Saturday, December 8, 2018 from 7 a.m. until 5 p.m.

Report Something to Us!

MetroCall 311 is now Metro311.  And we have some exciting changes coming soon too!  Learn more now.
 
Login icon   Login to your account to report something to us
Login anonymously   Login anonymously to report something to us
To look up your service request number, sign in anonymously.
   
  • Call MetroCall at 311 or (502) 574-5000
  • Email MetroCall
  • Live Chat - Look for our Live Chat tool in the bottom right corner of our site and chat with MetroCall.