MetroSafe Units

MetroSafe Communications Center is located at 410 South Fifth Street. The Communications Center receives all 9-1-1 calls within urban and suburban jurisdictions of Metro Louisville and is responsible for dispatching calls for service for Police, Fire and EMS.
MetroSafe Communications Center is responsible to obtain, document, disseminate and track activities and information of members of the Metro Police Department, Louisville Fire and Rescue, Louisville Metro EMS, Local Government Radio and Suburban Fire Districts.

MetroSafe Communications Center also has the ability to link radio communications with other emergency agencies outside of our jurisdiction via a process called Motobridge. This process can be beneficial in the event of pursuits, large hazmat incidents, mass casualty incidents, special details, multi-alarm fires or any other situation that may arise.

Emergency Management - Deaf-Hard of Hearing