The "Pay A Parking Ticket" service is currently unavailable as we prepare a system upgrade.

Your parking fines are still due within the allotted timeframe and may be:

mailed or paid in person at:

OnStreet PARC

430 S. 3rd Street, Suite A

Louisville, KY 40202

We appologize for any inconvenience and will have the online payment site operational as soon as possible.

All other citation related questions may be answered during normal business hours (8a-6p, Monday - Friday) by calling 502-569-6222.



Learn more and watch our Passport video!


Parking Authority (PARC) Toolbox

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Call MetroCall at 311 or (502) 574-5000, email MetroCall, or try our online customer service portal located here. You can sign in with your username or password or report something anonymously.